Frequently Asked Questions

Vitomon is a comprehensive wellness platform that helps you improve your mental and physical health through tips, recipes, relaxation videos, and AI-powered wellness coaching. Simply create a free account, explore our content library, and start your wellness journey today.

Click the "Sign Up" button in the top right corner, enter your email address, create a password, and verify your email. Your account will be ready in seconds, and you can start exploring our wellness content immediately.

Yes! Vitomon is completely free to use. You can access all our wellness tips, healthy recipes, and relaxation videos without any subscription fees. We believe wellness should be accessible to everyone.

Vitomon offers wellness tips, healthy recipes, relaxation videos, meditation guides, fitness advice, sleep improvement techniques, and AI-powered wellness coaching. All content is curated to help you live a healthier, happier life.

Click "Forgot Password" on the login page, enter your email address, and we will send you a password reset link. Follow the instructions in the email to create a new password.

Yes, you can update your username from your profile settings. Go to Profile > Edit Profile > Username. Remember that your username must be unique and follow our community guidelines.

To delete your account, go to Profile > Settings > Account Settings and click "Delete Account". Please note that this action is permanent and cannot be undone.

Your public profile shows your username, avatar, bio, contribution statistics, and badges earned. Your email address and personal information remain private and are never shared publicly.

You earn badges and advance through grades by contributing quality content (tips, recipes, videos), helping others, and maintaining an active presence on Vitomon. Each contribution brings you closer to the next grade level.

Click "Share a Tip" from the navigation menu, fill in the title, category, and description of your wellness tip, then submit. Your tip will be reviewed and published for the community to benefit from.

You can share YouTube videos on Vitomon. Simply paste the YouTube URL when creating a video post, and we will automatically embed it with proper thumbnail and metadata.

A good wellness tip is specific, actionable, based on reliable information, and helpful for others. Include clear instructions, explain the benefits, and cite sources when possible.

When creating or editing a recipe, you can upload an image using the image upload field. We recommend high-quality photos that clearly show the finished dish. Maximum file size is 5MB.

Yes, you can edit your tips, recipes, and video descriptions anytime. Go to your profile, find the content you want to edit, and click the edit button. Changes are saved immediately.

Yes, all content must be appropriate, respectful, evidence-based, and relevant to wellness. No spam, promotional content, medical advice, or harmful information. See our Community Guidelines for full details.

We use industry-standard encryption, never sell your data, and only collect information necessary for providing our services. Your email and personal details are kept private. Read our Privacy Policy for complete details.

Yes, all health-related information you share is stored securely and never shared with third parties. We comply with data protection regulations and use secure servers to protect your information.

No, your email address is completely private and never displayed publicly. Other users can only see your username and public profile information.

Click the report button on any content that violates our guidelines. Our moderation team reviews all reports within 24 hours and takes appropriate action.

Report the user immediately using the report function, and contact our support team at support@vitomon.com. We take harassment seriously and will investigate all reports promptly.

Prohibited content includes spam, hate speech, harassment, medical advice, false health claims, illegal activities, sexually explicit material, violence, and copyright infringement. See our Community Guidelines for the complete list.

Vitomon is a community-focused platform, not a marketplace. Promotional content, advertisements, and affiliate links are not permitted. Focus on sharing valuable wellness information instead.

Violations may result in content removal, temporary suspension, or permanent account termination depending on severity. We send warnings for first-time minor violations and provide opportunities to correct behavior.

You must be at least 13 years old to create an account on Vitomon. Users under 18 should use the platform with parental guidance, especially when sharing personal information.

You may share your own original content or properly attribute and link to content you have permission to share. Never copy content without permission or proper citation. Respect copyright laws.

Ensure you are using a valid YouTube URL. The video should be public and embeddable. If problems persist, try copying the URL directly from the YouTube address bar and pasting it again.

Try clearing your browser cache and cookies, checking your internet connection, or using a different browser. If the issue persists, contact our support team.

Check that your image is in JPG, PNG, or GIF format and under 5MB in size. Also ensure your browser allows file uploads. Try using a different browser if the problem continues.

Go to Profile > Settings > Notifications and toggle on the types of notifications you want to receive. Make sure your browser allows notifications from Vitomon.

Make sure you are using relevant keywords. Our search looks through titles, descriptions, and tags. Try different search terms or use filters to narrow your results.

Check your spam/junk folder. Add noreply@vitomon.com to your contacts. Ensure your email settings allow emails from us. If still not receiving emails, contact support.

Contact our support team at support@vitomon.com with a detailed description of the issue, including what you were doing when it occurred, your browser/device information, and any error messages you received.