Privacy Policy
Last Updated: November 19, 2025
At Vitomon ("we," "us," "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online wellness platform and services ("Services").
1. Information We Collect
Personal Information
- Name, email address, username
- Gender, year of birth, country
- Health and wellness goals
- Fitness, nutrition, and sleep data you choose to track
Automatically Collected Information
- IP address, browser type, device information
- Usage data (pages visited, features used)
- Cookies and tracking technologies (see Cookie Policy)
2. How We Use Your Information
- Provide personalised wellness plans and recommendations
- Process your registration and manage your account
- Send service-related communications and newsletters (with your consent)
- Improve our Services and develop new features
- Ensure security and prevent fraud
- Comply with legal obligations
3. Legal Basis for Processing (GDPR)
We process your data based on:
- Consent: For marketing emails and optional data collection
- Contract Performance: To provide our Services
- Legitimate Interests: To improve Services and ensure security
- Legal Obligation: To comply with UK and EU law
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: Hosting, email, analytics services (under strict confidentiality)
- Legal Requirements: If required by law or to protect rights and safety
- Business Transfers: In connection with a merger or acquisition
5. Data Retention
We retain your data for as long as your account is active or as needed to provide Services. You may request deletion at any time (see Your Rights below).
6. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion ("right to be forgotten")
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the ICO (Information Commissioner's Office)
To exercise these rights, contact us at: privacy@vitomon.com
7. Cookies and Tracking
We use cookies to enhance your experience. See our Cookie Policy for details. You can manage cookie preferences in your browser settings.
8. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
9. International Data Transfers
Your data may be transferred to servers outside the UK/EU. We ensure adequate safeguards are in place (e.g., Standard Contractual Clauses) to protect your data.
10. Children's Privacy
Our Services are not intended for individuals under 13. We do not knowingly collect data from children under 13. If we learn we have collected such data, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our platform. Your continued use constitutes acceptance of the updated policy.
12. Contact Us
Vitomon
Email: privacy@vitomon.com
Address: United Kingdom
Data Protection Officer: dpo@vitomon.com